Two new changes to Ebay have caused some users distress. First, Ebay changed their commission rate. They advertised this as a reduction, but in actuality Ebay now charges more for each item sold. Secondly, Ebay has removed the ability to give negative feedback. The thinking behind this was to remove a user’s fear of leaving bad feedback and receiving bad feedback in by the other user in an act of revenge. Many users believe this will just enable sellers to not pay attention to select buyers without fear of receiving negative feedback. Perhaps, instead of getting rid of what made so many users found of Ebay five years ago, the company should find some middle ground.